ICT Officer (FIA5)

Reporting to the ICT Manager, the job-holder will be responsible for the following: Main Duties and Responsibilities: - Configuring computer systems, servers, networks, and related hardware and software. - Support the supervisor on daily routine network maintenance activities. - Monitor network usage and bandwidth. Bring to attention of the supervisor on potential technical issues. - Providing tier 1 support to end-users. - Handle routine operation and monitoring of server systems including back-ups. - Providing audiovisual equipment support as and when requested. - Maintaining and updating files (electronic and paper) and internal databases. - Work closely with administration department in maintaining ICT equipment inventory. - Prepare equipment for new staff which includes Installing/upgrading, configuring (routine, standard) and maintaining systems, tools and equipment. - Support the supervisor in ensuring the staff members are oriented on how to use IT equipment. - Assist in preparing reports or extracting data as needed or per requests of users, also help diagnosing errors and preliminary address the issue as necessary. - Preventive and corrective maintenance of IT equipment. - Support in setting up, correct and maintain users in access control and security camera systems. - Support and training internal staff members and external stakeholders in ICT systems. - Carry out any other duties as assigned from time to time. Skills and Qualifications: - Minimum of a Degree in Computer Science, Information Technology or Information Systems from a recognized and reputable academic institution. - At least two (2) years' experience in a similar role in a reputable organisation. - A valid professional certification in database systems will be an added advantage. - Strong knowledge of operating systems (Windows, Linux), networking concepts, server management, and security best practices. The interested candidates for these vacancies should possess the following attributes: - Impeccable behavior with no criminal record, highly disciplined, trustworthy and without active political affiliation. - Resourceful, innovative, organized analytical and strategic thinker. - Ability to work effectively under critical deadlines, with a large degree of independence, and deliver results. - Ability to produce complex reports. - Effective communication and interpersonal skills. - Must be conversant with financial crime laws in the country. - Proficiency in Microsoft Office suite of products and other relevant ICT applications.